(English below)

Estimados Suscriptores:

Nos aproximamos a la culminación de otro año más de operaciones y nos vemos forzados a realizar un autoanalisis, tanto de los eventos que han acontecido como del servicio que hemos prestado. Nos es obvio que todo el país ha experimentado uno de los periodos más problematicos, tanto nacional como internacionalmente, y por ende nuestro servicio se ha visto afectado por tantos factores que nuestra imagen ha decaido enormemente. Es por esto, que nos hemos comprometido a revitalizar nuestra operacion, fijando metas a muy corto plazo que nos permitiran mejorar de una vez nuestros servicios y recuperar en la mayor manera posible, la confianza de todos nuestros suscriptores. Esperamos poder dar un nuevo giro de nuestra percepcion en el mercado en 3 aproximadamente 3 meses, empezando lo mas agresivamente posible para solventar los mayores problemas en el menor tiempo posible.

De lograr nuestro proposito, todos nuestros suscriptores podran nuevamente sentirse orgullosos de su proveedor y tal vez nos permitan el continuar juntos el desarrollo de esta industria en nuestro pais.

A todos ustedes, les agradecemos de antemano por su paciencia, comprension y tolerancia y les aseguramos que no sera en vano que habran depositado su confianza en nosotros.

Sinceramente,

Globalnet, S. A. de C. V.

Back to Basics

Dear Subscribers:

As we near the end of yet another year of operations, we’re forced to perform a self examination of the various events that affected all our country and of the service we have been providing. It’s obvious that the whole country has had to go through one of the most troubled periods in our history, both locally and internationally, and thus, of course, our service has been affected by so many different factors that our image has declined enormously. It’s with this in mind that we have committed ourselves to revitalize our whole operation, setting short term goals that will allow us to improve, once and for all, our services and recover as much as possible, the confidence of all our subscribers. We hope we can turn a new leaf with regards to our perception in the field in approximately 3 months time, starting as aggressively as possible to address the biggest problems in the least amount of time.

 If we’re able to achieve this goal, all our subscribers will once again be able to feel proud of their internet provider and perhaps will allow us to continue developing this industry in our country.

 To all of you, we thank you for your patience, your understanding, and most of all, for your tolerance, and we assure you that it won’t be in vain that you placed your trust upon us.

 Sincerely,

 Globalnet, S. A. de C. V.

08 de Diciembre 2005